Call Centre solution
Call Centre is a way to handle phone calls as well as to collect data in a greater volume. With the use of VOIP technology, we are able to supply a complete call centre solution. Whether it is an incoming or outgoing call centre, we have the equipments and solution to enhance your business.

Outgoing
  • Automated and easy to deploy
  • Ability to import customer phone number list
  • Conduct surveys and collecting data
  • Mass advertising: Interactive Selling through IVR or through a live representative
  • Inexpensive and cost effective
Incoming
  • Best use for customer service hotline
  • Can port multiple access number of your choice to the same call centre, maximizing efficiency
  • IVR option, ensuring calls are forwarded to the appropriate line
  • Data collection: Survey, comments and inquiries through IVR
For more information, please inquire at info@ipgo.net